by Confiance Administrative Solutions
Managing a Sectional Title property scheme in South Africa isn’t just about keeping the lights on and the gardens tidy. It’s about ensuring financial health, legal compliance, and sustainable planning — all while dealing with owners, arrears, and rising operational costs. For many schemes, the weight on trustees’ shoulders is simply too much.
That’s where an Executive Management Agency (EMA) from Confiance makes all the difference.
What is an Executive Management Agency?
An EMA is a specialist service that steps into the executive and financial management of a scheme. More than just admin or bookkeeping, an EMA provides strategic oversight, financial recovery, and hands-on support to help schemes regain control and plan confidently for the future.
Why Your Scheme Needs an EMA
Professional Financial Management
EMAs bring financial expertise to ensure every cent is accounted for — from budgeting and levy allocation to transparent monthly reporting. This helps schemes avoid mismanagement and build financial resilience.
Focused Arrear Recovery
Levy arrears are the leading cause of scheme instability. An EMA works with arrear recovery partners to actively collect outstanding amounts, relieving the pressure on compliant owners and restoring your cash flow.
Cash Flow Stability
Unplanned costs and poor financial planning can drain reserves quickly. An EMA monitors and manages income vs. expenses, ensuring your scheme can meet its obligations and plan effectively for future projects.
Trustee Support That Frees Up Time
Trustees are often volunteers juggling day jobs with scheme responsibilities. An EMA gives them professional support or even takes the lead on management, allowing trustees to focus on oversight — not firefighting.
Maintenance Planning and Reserve Fund Strategy
With the requirement for a 10-year maintenance plan under the STSMA, EMAs ensure your scheme is ready for both day-to-day upkeep and major future repairs, with proper budgeting and reserve fund strategy.
Transparency and Compliance
EMAs introduce systems and accountability that foster trust among owners. Financials are clear. Communication is structured. And compliance becomes a non-issue.
EMA vs a Managing Agent – What’s the Difference?
While managing agents focus on the day-to-day administration, an EMA steps in at a higher, more strategic level. Whether supporting the trustees or taking on executive duties themselves, they’re there to fix, stabilise, and strategically grow your scheme’s financial and operational health.
Signs that it’s Time to Appoint an EMA
- Levy arrears are rising and hard to recover
- Trustees are overwhelmed or lack financial expertise
- The scheme’s financials are unclear or non-compliant
- Maintenance is being deferred due to cash constraints
- There’s a lack of transparency or owner trust in the current process
Confiance – Empowering Schemes to Succeed
At Confiance Adminstrative Solutions, we understand the pressure that trustees and managing agents face. That’s why we offer access to experienced Executive Management Agencies who step in with structure, strategy and results.
Whether you need short-term turnaround or long-term guidance, an EMA gives your scheme the executive support it needs to thrive.
Let’s help you take control – with confidence.
Contact us on 011 051 8556 or email info@confiance.solutions to find out how we can help your scheme today.
